clients that say that. That’s the reputation we’ve built. That’s the brand we have.” “All the other stuff is important,” he adds, “but quality is the most important. If you don’t finish on a high note and deliver a good product, then the rest doesn’t really mean anything.” Achieving that high level of quality, David explains, involves “hiring the right people to begin with” and then when the job is ongoing, “constantly checking in.” “As owners of the business, we’re always there representing the client,” he says. “Either myself or one of my brothers is around all the time. We make sure we understand what the client wants and then we relay that to everyone on site. We’re there to make sure everything is done properly, and if it’s not done properly it’s up to us to make sure it’s corrected.” “That doesn’t mean micromanaging,” he clarifies. “We don’t need to do that because, again, we hire the right crew members, the right project managers, the right subcontractors. We hire people we trust and can rely on.” Many of D2S’ relationships with crew members and subcontractors go back over a decade. According to David, they have been working with some of the same people since the very early days of the company. “We use a lot of the same subcontractors because we can trust that they will do a good job,” he says. “The drywall guys, the plaster guys, the electricians, the plumbers, the painters – we’ve been working with a lot of these guys since the beginning. Those relationships are extremely important. We rely on them, not just for quality but also for timelines.” “The same goes for our suppliers,” he adds. “We’ve been able to partner with suppliers we can trust, who can get us our stuff on time for good prices. We value those relationships really highly. We know that our suppliers and subcontractors are really at the core of us being able to deliver a good product.” FEBRUARY 2023
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