They do what they say Currently, RWH Construction is working on a renovation and addition of a home they first renovated about 15 years ago. According to Ryan, getting that kind of repeat business is not uncommon for the company: “We get all kinds of repeat work,” he says. “We have a lot of customers who, if they need something done, we’re the first ones they call. We also get a lot of work from referrals and word of mouth. We do a lot of work in small communities, so our neighbors’ clients will see their house, ask who they got to do their build, and they’ll happily pass our name on. That’s how we generate the majority of our leads.” “I think that’s a credit to the fact that we got things done,” he adds. “We did what we said we were going to do, we did it when we said we were going to do it, and we did it for how much money we said we were going to do it for. I think that’s the most important thing for a builder – do what you say you’re DECEMBER 2023
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