MAY 2026 to a combination of old-fashioned relationshipbuilding and modern technology. An outside sales team and dedicated account managers maintain the direct, face-to-face contact that has always defined the company’s approach, while a robust CRM system ensures that customer information stays current and orders move smoothly from placement to delivery. “With our CRM system, we can make sure that customer information is all up to date and easily accessible, and that our systems run really smoothly to provide top-notch support,” Beth explains. “That’s helped a lot in recent years, but a lot of our customers we’ve actually had since we started. We have very long-standing relationships in the community, and reputation is a huge part of that.” Community investment is also central to how Hewson Brothers defines itself. The company is actively involved in local construction associations and chambers of commerce at each of its locations, and it consistently directs resources toward the charities and causes that matter to its customers. “We are very invested in the communities we’re in,” Beth says. “We’re part of the local construction associations, the local chambers of commerce, and we give back through those organizations. We’re still very heavily involved in the places our customers are and in the different charities they believe in.”
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