THE CONSTRUCTION SOURCE CANADA More than just employees Over the past few years, Integral Air has been able to earn the loyalty of a number of clients, both public and private. Chad credits that loyalty to all their aforementioned points of difference, but he also credits their clear communication. He says that communication is the “foundation” everything else is built on, and it starts from the very conversation they have with clients, where they get to know the client, explain their procedures, and make expectations explicit on both sides. As part of that emphasis on communication, Integral Air always makes it clear before making an agreement that their work with Alberta Health Services takes priority of everything else. If an operating room needs urgent service, every other client on the schedule is informed and rescheduled accordingly.
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