Scott credits the loyalty of the firm’s employees to the culture they have instilled in the office. He describes that culture as being rooted in ownership, respect, and genuine support. “We make sure that our staff gets the support they need and the training they need, and we also make sure that they feel that the projects they’re working on are their own so they feel invested,” he says. “We’re all about making sure that everybody feels like they’re a part of the process – that what they’re drawing, designing, and ultimately seeing constructed is a reflection of their ideas as well as the firm as a whole.” That same philosophy of communication, respect, and collaboration extends to the firm’s relationships with contractors. Scott says McK Architecture works with everyone from major national contractors to smaller local builders and views them all equally. “A lot of it is about that open line of communication and listening,” he explains. “We can draw way A, and they might want to build it way B – but that doesn’t necessarily mean way B is incorrect. It’s just a different way to get there.” “We make sure that we’re being collaborative and that everybody on the team – whether it’s the contractor, the owner, us, our subconsultants – everyone has a voice, and everybody’s is important,” he adds. “It’s about communication. If there’s an issue, we want to talk about it and get it resolved and move forward rather than make it a big paperwork headache.” THE CONSTRUCTION SOURCE CANADA
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