MAY 2025 play into that,” he says. “You can’t grow when the economy is terrible. For me, what’s really important is not shrinking. We never want to have to do mass layoffs just because it’s slow. So far, we haven’t had to do that through a few downturns in the economy and that’s something we’re proud of.” We try to cross-train guys,” David explains, “so if we’re a little busier on the service side, we can try and put them in service. When we’re busier on the design-build side, we can bring service guys over to help with that. We always try to keep guys working for the entirety of the year rather than project to project.” To accommodate their desired growth, Total Plumbing and Heating is doubling their shop size in the next three months. “We’re growing our capabilities, we’re growing our relationships in other towns and cities, and we’re growing our company,” David concludes. “It’s an interesting and exciting time to work for Total Plumbing and Heating.”
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