Accountability Program.” With CAP, Jamie explains, clients receive timely updates straight to their inbox, so they’re always in the know about when Paramount’s team is onsite, the services they performed while there, and the time they spent there. “When we arrive at a site, we log in and clock in,” Jamie elaborates. “When we leave, we clock out. The program sends the client an email to let them know exactly what was performed on the site that day.” “Our clients love this, especially the condominium managers,” he adds. “When they wake up in the wintertime and check their emails, they can see what we’ve been plowing snow and doing salt and ice management all night. If they have multiple properties with us, they can see that we’ve done all their properties already, and that’s one less thing they have to worry about. They know we’re out there working, because they’re receiving emails saying the work’s been accomplished. They know exactly what we’ve done and when we’ve done it.” “That accountability is a huge part of why clients go with us,” he says. “We might not be the cheapest company bidding on the property, but what we offer is so much more than a lot of other companies. Our team shows up every week, same time, same day, same place, and they accomplish what they need to – and clients can see that.” MARCH 2025
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