a high level of attention to detail and a high level of service,” he says. “That’s how we get out work.” The firm’s other stakeholder relationships tend to be similarly loyal. For example, they have some staff members who have been there between 20 and 30 years – just like Dave has. He credits that to their corporate culture and their emphasis on professional development. “We’re very open and inclusive,” Dave says. “We have a very diverse staff with different cultural backgrounds. We emphasize communication. We make sure everyone feels respected and appreciated for their work. We offer competitive salaries and benefits – but I think the main thing is we really want to give our staff the opportunity to learn and advance. We find a lot of staff will come over here from larger firms where they’re pigeonholed or have limited opportunities to advance and grow and learn new things.” When it comes to contractors and other project stakeholders, MCM Architects also emphasises communication and strives to form collaborative and positive relationships. “We try to emphasize that everything has to be a team effort,” Dave explains. “We have to work together and listen to each other. When it comes to contractors, we have to act as an agent to the client to be sure that the client group is getting what they paid for. We have to make sure that everything is constructed in general conformance to the contract documents. At the same time, it’s one thing to see lines on the page; it’s another thing to actually build a building.” “We all recognize that sometimes extras are required,” he continues. “Sometimes you run into unknown conditions, there are bumps in the road, supply chain issues, what have you. We THE CONSTRUCTION SOURCE CANADA
RkJQdWJsaXNoZXIy OTYzNTg=