“We really want to support and help our clients from conception to installation and long after,” Falon adds. “Whatever we can do to make the process as easy as possible and as enjoyable as possible – that’s what we try to do.” As for the quality, Tyler says they only work with the best manufacturers, and they only select the highest quality materials. He gives a lot of credit to Blue Imp, their main supplier. “Most of their equipment is steel, and whatever isn’t steel is a very high-quality plastic. We’re not talking the blown plastic parts. We’re talking about just solid plastic components. It’s all stuff that lasts, and it lasts a long time.” “The same goes for the stuff we manufacturer,” he adds. “It’s high quality. We can stand behind it. We can guarantee that it’s going to last.” Tyler adds that he’s personally been to a lot of older playgrounds that were made using the products they offer. Some of those playgrounds, he says, have been there 25 years, and he’s always proud of how well they stand up. “If you look at the monkey bars, the powder coating and the paints may have worn off, but there’s very little, if any, rust,” he says. “And I can honestly say after 20-to-25 years of use, there’s still no rust to be seen in these products. So the quality is definitely outstanding.” As a result of that quality, BDI has been able to grow steadily over the years largely on the back of referrals and repeat business. Falon says “we have a lot of loyal customers that swear by Blue Imp and our team,” and she says they don’t take that loyalty for granted. “We’re very fortunate to work with such great clients. We want to make sure we work hard to give them the level of service and quality they deserve.” THE CONSTRUCTION SOURCE CANADA
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