time and labour costs. Today, Sun City Exteriors offers a large selection of sloped roofing options including asphalt shingles, cedar, and metal, all with a variety of colours. Their services include new roof installation, replacement of existing roofs, roof repair, venting, soffits and fascia, custom bent metal, heritage and cedar siding work, and inspections. The majority of the time, they are working directly with homeowners, though they also do some insurance work as well as work with small corporations. According to Glenn, both homeowners and insurance clients tend to choose Sun City because of their track record, reliability, and customer service. “I started doing this many years ago, and what I’ve found over the years is that doing good work is the best form of advertisement,” he says. “Many times when we are working on a roof, neighbours will come by and start asking questions, and they’ll want a price on their roof.” “And people talk,” he adds. “When a customer is happy with a service that you provided, they’re more than willing to share your contact details with their friends, family and coworkers. So I’ve always said to my guys that one customer is never just one customer. One job done well almost always leads into more jobs.” That kind of customer loyalty and word of mouth is a credit to a couple things, Glenn believes. Firstly, he says it comes down to working with the right customers in the first place. “When I go to meet a potential client, I don’t approach the meeting with the idea that because the job is there, I have to do everything I can do to get it,” he says. “I like to get a sense of whether or JULY 2025
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