“At the same time, we still want to primarily cater to our contractors, custom home builders, commercial builders, and our developers,” Joel adds. “Those customers are very fun to work with, because they have unique projects. They’ve been working with architects and designers and they have really individualized and stylized visions and plans – and then we get to help those plans come to fruition. That’s what we’re passionate about.” Moving forward, Mountain View’s goal is to continue to grow and to continue to get better at what they do. On the ‘getting better’ side, that means carefully examining their standard operating processes and procedures to figure out how to increase efficiencies. To that end, the company recently conducted an “internal deep dive,” Joel explains. That involved identifying the areas where they could improve by writing and refining formal protocols, as well as the areas where they couldn’t do that – where things can’t always be done the same way, where autonomy and flexibility are required, because that’s also important to know. On the ‘growing’ side, meanwhile, Joel says that though it may sound cliché, “there’s no limit.” “We’re not afraid to grow, we just want to grow in the right way,” he says. “In the next five years, our real goal is to further cement ourselves as a valued partner to all the contractors, builders and developers that we’re currently working with. In the process, we want to expand all of our locations, and maybe add one or two more – but that all depends on if the right opportunity arises. We’re not going to grow just for the THE CONSTRUCTION SOURCE CANADA
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