Human beings first When it comes to all of Crown Building Supplies’ relationships – customers, employees, suppliers, manufacturers – the approach has always been the same. They look at everyone as “human beings first.” “We treat everyone the same. It doesn’t matter if it’s a supplier, an employee, or a customer. We treat them how we would like to be treated.” That approach may sound simple, but to some it can appear revolutionary. Gary recalls a story from a few years ago, when he was approached by a supplier at a trade show: “Gary, I was just talking about you. I was just chatting with my team about how the industry is so cutthroat, and wondered how does someone like Gary make it in this industry? He’s too nice.” Gary replied with: “Let me ask you a question. When you come to BC walk through Crown’s door, are you happy to SEPTEMBER 2023
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