Flooring That Fits your Every Need… your Taste your Lifestyle your Budget Life, made enjoyable. Let our experts take the guesswork out of finding the best flooring solutions for your home, cottage, condo/apartment or business. Our professional service includes product selection assistance, on site measuring, site preparation, supply and installation. H-844 McLeod Ave, Winnipeg, MB R2G 2T7 T: 204-663-0203 F: 204-669-8105 E: if@imageflooring.ca www.imageflooringinc.ca Locally owned and proudly serving Manitoba for over 30 years! showroom scope,” she recalls. “I thought those projects could really benefit from having a designerlead renovation experience. Then as the company grew the projects got bigger.” In the early years, Make It Home’s projects typically ranged in value from $20,000 to $30,000. These days, nineteen years later, they will do projects in that range – but most of their projects tend to hover around $200,000 to $300,000 in value, and some twice that. Within that niche, Doreen believes that clients initiate projects with Make It Home Ltd because of their personalized approach. “We’re always focused on the client and whatever gets them to their next decision and ultimately to end of their project,” she adds. “We want to make things as easy on them as possible. That’s always front and centre in our minds. We want them to have a great renovation experience – start to finish!” Over the years, Make It Home has generated almost all of their work from word of mouth and referrals. They also get a lot of repeat work. In fact, one of their projects this year was their fourth with a particular client – first their second floor, then their basement, then they did some exterior work, and now they are back to renovate their main floor. Doreen credits that loyalty the company’s aforementioned personal service, as well as their aforementioned commitment to “making things easy” for clients during what can potentially be a stressful time. Of course, that customer loyalty SEPTEMBER 2023
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