but also bathroom vanities, custom closets, and millwork. Their clients include direct retail customers, contractors, renovators, designers, and dealers across Ottawa and Ontario. The majority of the company’s work is with contractors and renovators. Corey believes those clients choose Laurysen Kitchens due to their “open and transparent” customer service. “I think that transparency really sets us apart from our competition,” he explains. “Builders want to know where their orders are and when they are coming. We give them access to a portal that allows them to track the progress of their orders throughout our production facility.” “Within that portal, they can track orders that are being placed months in advance,” he adds. “They can adjust their construction schedules accordingly. For example, if they see that we’re ahead of schedule, maybe they can move their house ahead of schedule. That information is really valuable to them.” Laurysen Kitchens also provides a wide array of products in a variety of colours – that depth of selection is another key point of difference, especially when it comes to their contractor clients. “We can accommodate a wide variety of project types,” Corey says. “We can work with really high-end builders and we can work with builders who are more budget-conscious, who are building apartments and low-income housing. Our product mix allows us to service a lot of different clients. That also sets us apart.” SEPTEMBER 2023
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