Investing and growing Over the course of Matrix Video Communications’ long history, audiovisual technology has evolved significantly, and it continues to evolve significantly with every passing year. Since the beginning, staying on the cutting edge of innovation has always been one of the company’s main priorities. Robert credits their success to their “daily training.” “We keep in close contact with our suppliers,” he explains. “Our salespeople get a lot of training –they get a lot of hands-on training, and obviously webinars have been very popular since COVID. Our integrations team, same thing – they get either online or in-person training on a very regular basis.” “Training is so important,” he emphasizes. “We believe that we have to have highly technical knowledge of the products that we represent and install. We don’t believe we can just rely on a spec sheet – we know that doesn’t give you the whole picture.” “You have to be continuously learning,” he adds. “I don’t think JULY 2023
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