spouses.” “My view is you shouldn’t have to go to work. It should be you get to go to work. Work shouldn’t be a source of stress. Work should be a place where your employer respects you. We try to go over and above to show that respect and give them the tools they need to do their job successfully.” “That’s important, because if your employees leave the shop in the morning and they’re ready to do their job and they’re happy about it, then they’re going to perform better,” he explains. “That’s something my dad taught us,” Chad says, “and I think that’s a big part of the success and longevity of the company. That’s why we’ve lasted for more than 40 years. It’s a credit to him.” By retaining employees, Canadian Door Doctor also retains their knowledge and expertise. Chad reiterates that that experience is a big part of their quality at every level: “Even our salesmen are experienced,” he says. “Most of them are employees that have been with us and have installed the products and serviced the products for many years. As they get a little bit older – and maybe their bodies become less responsive to the cold, or maybe they don’t want to work as much – we usually transition them into sales positions.” “We’re not just hiring guys who know how to use a calculator,” he adds. “We’re utilizing professionals who know the product inside and out. They know what the customer needs. They know how to get them the best solution.” As a result of that knowledge and expertise, Canadian Door Doctor doesn’t just retain THE CONSTRUCTION SOURCE CANADA
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