THE CONSTRUCTION SOURCE CANADA “Service is the backbone of our company,” he says. “Right from our humble beginnings, customer service has been a vital part of what we do. Wework hard to ensure that we meet and exceed the expectations of our customers, no matter how big or small their project is.” That customer service philosophy was established by the company’s founder, and Chad’s father, Art Dommasch. Art started the business in 1979. At the time, he had the opportunity to install doors for a small local manufacturer, and he saw the need for a local door sales and service company. With the support of his family, he took a chance and started Canadian Door Doctor. The company started by doing relatively small projects, like mini-storage doors, but they grew quickly on the back of their “exceptional quality service.” In the mid-1980s, Art bought out his partner at the time, and that further accelerated the company’s growth. From there, they started getting into larger industrial projects and built strong relationships with industry titans including General Motors and John Deere. As the years went on, Chad says they “expanded a little bit at a time,” and “added new products here and there” – to the point where they started supplying, installing, and servicing “basically any type of door you can think of.” “Service is the backbone of our company,” he says. “Right from our humble beginnings, customer service has been a vital part of what we do. We work hard to ensure that we meet and exceed the expectations of our customers, no matter how big or small their project is.”
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